Adventus Solutions is a Baltic IT and communications integrator that designs, implements, and supports contact center, unified communications, network infrastructure, and videoconferencing solutions for companies across Latvia, Lithuania, and Estonia. Adventus Solutions has over 25 years of experience and is an authorised partner of Genesys and Alcatel-Lucent Enterprise, also working with vendors including Logitech, Barco, Prestigio Solutions, Jabra, Audiocodes and others.
Explore our business directions
View our solutions
UC platforms / Phones
Contact centers
Videoconferencing solutions
LAN / Wi-Fi solutions
Headsets / Speakerphones
UC platforms / Phones
UC platforms & Phones
A strong foundation is essential for successful enterprise deployment, whether it's on-premises or in the cloud. Our Unified Communications solutions provide robust support tailored to your business needs.
Our partners
Industry Solutions
View industry solutions
Business companies
Hospitality industry
Government sector
Business companies
Business companies
Explore our latest news
Read our blogTake a look at our blog posts about industry trends, technology news, and company updates. Stay informed and discover what shapes the world of technology today.
What Makes Contact Center Migration Successful? Lessons from Bigbank, Enefit and ERGO
Planning a contact center migration? Learn what makes transformation successful through real experiences from Bigbank, Enefit and ERGO - including challenges, timelines, AI adoption, and key success factors.
Read more
Bigbank reduces costs while improving its customer experiences
Bigbank transforms customer experience, contact center, and IT operations across eight countries.
Read more
The Transformation of Customer Service: from Automation to Agentic AI
Customer service is evolving from traditional automation to Agentic AI-driven ecosystems. Discover key trends in omnichannel, AI integration, and how businesses can transform CX into a unified, data-driven service model.
Read more
AI is already changing customer service in the Baltics: key trends and insights from “Customer Experience 2026”
Explore the top customer experience trends for 2026, including Agentic AI, automation, omnichannel communication, and Bigbank’s Genesys Cloud migration story from the “Customer Experience 2026” Baltic CX leaders event.
Read more
6 Levels of Experience Orchestration
Learn how artificial intelligence is impacting the orchestration of customer and employee experiences. The article explores 6 development levels – from manual processes to universal automation – that help organizations optimize systems, processes and policies for future growth.
Read more
Top 9 Contact Center Trends for 2026-2027: AI, Cloud and Customer Experience in the Baltics
Discover the top contact center trends for 2025 - AI, cloud migration, omnichannel support, and customer journey management. Learn how Baltic companies are transforming customer service for the digital era.
Read more
Jabra Evolve3 Series: New AI-Powered Headsets Designed for Hybrid Work
Everything you need to know about the new Jabra Evolve3 Series, including features, AI microphone technology, ANC, Teams certification, and hybrid work benefits.
Read more
Delivering Service at Scale: Contact Center Club at Latvijas Pasts
Contact Center Club visited Latvijas Pasts to explore how they deliver service at scale. Insights include digital transformation, automation in daily operations, a small but highly skilled team handling 13 service areas, strong internal collaboration, and key lessons on AI tool ownership in contact centers.
Read more