The experts of event - representatives of the leaders in the Contact centers industry from Alcatel-Lucent, Jabra, Genesys spoke about the latest trends and recommendations for contact centers if they want to deliver great customer experience. Workshops took place in Riga on April 23.
See seminar presentations:
Alcatel-Lucent OpenTouch Overview
Инновационные решения Jabra для call-центров
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