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Welcome to our blog, your go-to resource for the latest insights, trends, and innovations in technology and business solutions. Whether you're looking to enhance your company's customer experience, stay ahead of technological advancements, or find the best tools for your needs, we have you covered.
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How to reach out to the digital age customer?
We live in a time when communication is becoming digital.
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#ContactCenters
#CX
#DigitalAge
How to efficiently engage customers in the digital age?
At least one in three customers uses more than 4 communications channels for contacting companies - purchasing services, receiving information or making complaints, according to the research by Genesys.
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