Estonian Contact Center Club Launch
Exciting News! We’ve launched the Estonian Contact Center Club bringing contact center and customer experience leaders together.
Here are highlights from our first meeting:
✅ Defined the Club’s core principles
✅ Identified common challenges to tackle in future discussions
✅ Explored the latest automation and AI tools for customer service within the Genesys Contact Center platform
The Contact Center Club brings together top Estonian contact center managers from Bigbank, ENEFIT, ERGO Insurance, Elektrilevi, SEB Eesti.
Contact Center Club is a professional community for leading contact center managers, fostering Customer Experience excellence, sharing best practices, and mastering the latest CC technologies to Level Up Your Contact Center. CC-club is organized by Adventus Solutions.
Thanks to all members for their active participation! We look forward to growing this amazing community together.
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