Blog
Welcome to our blog, your go-to resource for the latest insights, trends, and innovations in technology and business solutions. Whether you're looking to enhance your company's customer experience, stay ahead of technological advancements, or find the best tools for your needs, we have you covered.
Trends 2025: Videoconferencing
Explore the latest trends in videoconferencing technology for 2025, including AI-enhanced features, smarter hybrid solutions, all-in-one systems, and simplified user experiences. Discover how these innovations will improve collaboration and efficiency for businesses, educators, and remote teams.
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Artificial Intelligence in Action
Learn how AI is streamlining management, bolstering security, and transforming customer and employee experiences in ways that are simple yet impactful.
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6 Levels of Experience Orchestration
Learn how artificial intelligence is impacting the orchestration of customer and employee experiences. The article explores 6 development levels – from manual processes to universal automation – that help organizations optimize systems, processes and policies for future growth.
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Data Network Evolution – Trends Driving Change in 2025
Discover key trends shaping data networks: WiFi 7 versus WiFi 6, LAN trends 2025, the future of network management, and driving forces behind industry transformation and technological progress.
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Is your business communications and collaboration solution secure?
Is your business communications and collaboration solution secure? As companies go digital and support remote work, it is crucial not to ignore cybersecurity risks. There are effective technologies and methods to safeguard your business communications from cyber threats.
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Event recap: "Customer experience – what you need to know in 2024!"
Event Recap: "Customer Experience – What You Need to Know in 2024!" Organized by Genesys and Adventus Solutions
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Trends 2024: videoconferencing
This article summarizes the key trends that companies should consider in 2024, delving into how they improve engagement in video meetings and create opportunities for innovative video conferencing solutions.
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Trends 2024: 5 customer experience trends contact centers should implement now
The article uncovers 5 approaches to transformation that Customer Experience & Contact Center leaders should take right now.
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Trends 2024: LAN networking
Look at the key elements shaping the future of LAN networking and discover how these trends are poised to redefine your digital infrastructure.
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